Coca‑Cola HBC Poland indirectly and directly serves over 120,000 customers throughout Poland. We have a broad portfolio of products (more than 15 brands), which allows us to respond comprehensively to the needs of our suppliers and customers.
Understanding the business
We attach equal importance to family stores, franchises, restaurants, nightclubs, supermarkets and hypermarkets, discounts, wholesalers, and any other entrepreneurs who work with us. We serve our products to the stationary as well as seasonal points. 800 people who work in Coca‑Cola HBC Polska create wonderful Sale Department, which also has 13 sales centers and numerous satellite offices, covering the whole country.
The Sales Department is fully committed to help generate revenue from our Coca‑Cola products by our customers. Coca‑Cola HBC Polska Sales Representatives are trained to respond responsibly to the needs of our customers and have extensive knowledge of:
- consultative sales,
- product characteristics and customer benefits,
- the best possible merchandising settings of these products to maximise sales revenue,
- selection of assortment and packaging for individual sales points to ensure the satisfaction of our consumers,
- trade mathematics and building together with clients the constant profit growth business.
Being a source of priceless knowledge about consumers' preferences, trade sector employees help Coca‑Cola meet consumers' expectations even better. At the same time, we are establishing closer cooperation with our suppliers, particularly those of strategic importance, allowing us work out solutions together that not only make it possible to obtain raw materials, meeting the Coca‑Cola system's highest quality requirements, but also help partners become more competitive.
- Thanks to the customer satisfaction surveys conducted by our company, we have the knowledge of how to improve our business cooperation,
- possibility for key clients to attend in workshops and trainings to co-develop common business solutions,
- the ability of key customers in the catering market to participate in management training in the non-alcoholic beverage category in this channel,
- access to the Customer Service Center to help with any business issue - from ordering our products to sale service.
Why work with the Coca‑Cola HBC Polska?
- We are the leader in the non-alcoholic beverage market, we pay special attention to the quality, safety of our products and to the conduct of our business operations in a responsible way,
- we have the knowledge how to maximise your company's revenue and profit from the sale of non-alcoholic beverages at your disposal,
- we have a wide portfolio of sparkling and non-sparkling products,
- we allow our customers the access to Coca‑Cola's promotional and marketing activities,
- we deliver 24-hour and 48-hour delivery throughout Poland.
One of Coca‑Cola HBC values is winning with our customers: our customers are at the heart of everything we do.
How to become our Customer
Customer Service Center
801 110 000 - contact number for our Clients
(22) 519 55 99 - number to Coca‑Cola HBC Polska Sales Department
To contact us You can also use our email adresses:
firstname.lastname@example.org – mailbox for our Customers
internalSPOC@cchellenic.com - Sales Department mailbox